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FAQs

How much will an eye exam cost if I am not using insurance?

We see patients in our office everyday who are not using any insurance coverage towards their exam.  Our base fee for a comprehensive eye examination, out of pocket, is $75. This includes the determination of the glasses prescription as well as a full ocular health evaluation with dilation.

But What if I don’t want to be dilated?

Great news! Our office has access to the newest technology available with the use of our optomap ultra-widefield, retinal imaging device.  The optomap can be used to evaluate the health of the retina and other posterior structures of the eye without having to dilate the patient. That means no drops, no side effects, and imaged documentation of the health of the back of your eye for your patient records. The optomap may be covered by your insurance, however, most insurance plans will cover the optomap at an additional co-pay of up to $35.  If you are not using insurance towards the exam, the out-of-pocket fee for the optomap is still only $35!

Is there an additional cost if I wanted to get contact lenses?

Yes.  All offices will charge an additional fee for the fitting of contact lenses which is separate from the comprehensive eye exam. At our office this evaluation fee starts at $55 and may be up to $135 based on the complexity of the fit. This fee is separate from the cost of the contact lenses and, since it is a fee for service, it is non-refundable. Your insurance company may cover some or all of this fee, but if not, it will be an out-of-pocket charge. This fee includes a trial pair of lenses, an assessment of vision and ocular health while wearing the contact lenses, education on proper wear and care and all needed follow-up visits for 30 days.

Fitting of specialty contact lenses (any lens other than a standard soft contact lens or standard gas permeable lens) may fall outside of this fitting fee range and will be quoted upon consultation with the doctor.

Why can’t I just use the same contact lens prescription from last year and order new contact lenses?

Although contact lenses may seem to be an everyday part of your life, contacts are considered a medical device and are regulated by the FDA.  Due to this safety regulation, it is necessary to have an up-to-date contact lens prescription to be able to order contact lenses. In order to prescribe contact lenses, an eye doctor must evaluate both vision and ocular health on every patient while wearing the lenses. Contact lens prescriptions expire 1 year after the day they were written and expired prescriptions cannot legally be used to purchase new lenses.

How long will it take to get my contact lenses once I order them?

Typically, it will take 3-5 business days to receive your contact lenses once you have placed an order. Sometimes this time may be shorter or longer depending on manufacturer availability of your specific lens brand and power. Our office does require half of the full payment (after insurance is applied) the day the order is placed and full payment before lenses are dispensed.

How long will it take to get my glasses once I order them?

Our office has an in-house lab that can fill many single vision prescriptions the same day!  However, sometimes certain prescriptions need to be manufactured at an outside lab and can take between 7-10 business days to complete.  This time may vary depending on insurance regulations and manufacturer availability of your specific prescription type and lens specifications.  Our office does require half of the full payment (after insurance is applied) the day the order is placed and full payment before lenses are dispensed.

Does your office have a cancellation policy?

Yes. Our office requires 24-hour notice to cancel or reschedule without penalty.  If you do not cancel or reschedule your appointment within 24 hours or fail to show up for your appointment without notice, you will incur a $40 office visit fee on your account.  

Certain government programs do not allow for an office visit fee to be incurred for a missed appointment.  However, we are required to report 3 consecutive no shows/cancellations to government-assisted insurance programs in order to regulate state funding.